OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

Answers to your general Queries

FREQUENTLY ASKED QUESTIONS

1. What types of food do you offer?

We offer a diverse range of homemade dishes which you can flexibly choose from a variety of Homechefs to suit taste, variety and pocket friendly needs. Our meals include Meat, vegetarian and lentils. Our assortment includes fresh and hygienic meals, homemade sauces, chatni , achaars , masalas and jams /jellies . Our menu changes regularly to feature seasonal ingredients and new recipes.

2. How can I place an order?

You can place an order directly through our website. Simply browse our menu, select the dishes you’d like, choose your preferred delivery time, and proceed to checkout. You can also contact us on WhatsApp 03111-123-447 for any support required w.r.t a convenient ordering experience.

3. Do you offer delivery or pickup?

We offer home delivery. Our delivery areas include multiple locations within Karachi only.To check if your location is within our service areas please contact us on whatsapp  03111-123-447 .

4. What are your delivery hours?

Our delivery hours are from 1-3 pm for lunch and  7-10 pm for dinner every day. Please check our website or contact on whatsapp for any special holiday hours or changes to our regular schedule.

5. How do I track my order?

Once your order is confirmed, you’ll receive a confirmation message. You can also track your order status directly through our whatsapp 03111-123-447

6. What is your refund or cancellation policy?

If you need to cancel your order, please do so at least 12 hrs before the scheduled delivery time. For any issues with your order, contact our customer service team within 24 hrs to request a resolution.

7. Do you offer meal subscriptions?

Yes, we offer Dawat meals , Bulk meals and meal weekly / monthly subscriptions that can be purchased through our website. We also provide meal subscription plans for regular deliveries at a discounted rate. For more details pls contact whatsapp 03111-123-447

8. How can I provide feedback about my order?

We value your feedback! You can leave a review on our website after receiving your order or contact our customer service team directly via email or phone. We use your feedback to continually improve our service. You can also send feedback via whatsapp 03111-123-447

INFORMATION ABOUT US

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